Customer Service

Customer Service

Work Location: San Jose, CA

Job type:

Posted: 11/05/2014

Salary: $15-$20 per hour DOE

Job Description

 

JOB SUMMARY:
This position is responsible for the day-to-day administrative support for department managers as well as maintaining and generating quotes for clientele.

• Updating, generating, and distributing various reports
• Answering phones
• Data entry
• Generate Quotes
• Process RMA's
• Follow up with customers
• Reporting generation and distribution
• Performing misc. office duties and projects as needed for various departments
(Engineering, Customer Service, Purchasing, Accounting, and Production)

JOB REQUIREMENTS:

1. Minimum of 1-2 years in a manufacturing and office environment
2. Minimum of 1 year working in customer service and order processing
3. Experience with an ERP system is preferred
4. Experience with processing RMA's is preferred
5. Proficient with Microsoft Office and Microsoft Outlook
6. Excellent communication in verbal/written.
7. Professional and friendly with excellent phone etiquette and pleasant attitude

Job Responsibilities

See JD.

Job Requirements

See JD.