Work Location: fremont, California

Job type: Full-Time

Posted: 03-21-2016

Salary: Negotiate


Job Description

Answer calls and provide appropriate information to customer inquires.
Handle customer service issues as directed by the Sr. Account Manager.
Provide administrative support to the Sales Team.
Enter and expedite customer orders (technical data) accurately and efficiently into an order entry system (ProCim).
Maintain customer database in ProCim.
Prepare and fax order confirmations.
Process customer purchase orders and other necessary paperwork.
Fax, email, or mail correspondence as needed.
Prepare reports for the Sr. Account Manager (s) as needed.
Follow and maintain Sales departmental procedures.
Meet and/or exceed daily departmental goals.  
Maintain company performance goals.
Interact with managers, co-workers, vendors and etc. in a professional manner.
Perform other duties as assigned

Job Responsibilities

Please see JD...thanks

Job Requirements

  • Associates degree in related fields or high school diploma, BS preferred.
  • 2-3 years experience as Administrative Assistant with data entry responsibilities.
  • PCB knowledge and/or design-fabrication a plus. 
  • Good computer skills: Microsoft: Word, Excel, and Outlook and ability to learn new skills and tasks as required, especially ProCim software.
  • Ability to type at least 40-45 wpm.
  • Excellent customer service skills.
  • Excellent written and verbal sales communication skills.
  • Must have a professional demeanor.
  • Must be detail-oriented and able to multi-task.
  • Strong interest in providing excellent customer service and in aiding the sales process.
  • Ability to perform at the highest level in a fast-paced environment.


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