Customer Service Representative
Work Location: New York, New York
Workplace type: Onsite
Job type: Temporary
Posted: 02-04-2025
Salary: $20 USD / Hourly
Email: job@40hrs.us
Job Description
As Customer Service Representative, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Responsible in representing the company in a positive manner while greeting visitors, answering telephones, and directing calls. Works in close coordination and cooperation with all areas of the facility relative to providing quality customer service on a consistent basis.
Job Responsibilities
- Greet patients and direct them to appropriate office in a professional, positive manner
- Make initial and follow-up appointments for patients
- Answer telephones, retrieve messages, determine the nature of call and direct caller to appropriate person or department
- Register patients upon arrival
- Verify insurance, obtain appropriate referrals, and collect copays
- Reconcile billing sheets with patient roster
- Pull and Files Medical Records for daily schedule
Job Requirements
- High School Diploma or Equivalency
- Experience with Athena
- Good Communication skills, Verbal and Written
- Good Organizational skills
EEOC:
40HRS Staffing is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: 40HRS Staffing is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at 40HRS Staffing are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. 40HRS Staffing will not tolerate discrimination or harassment based on these characteristics.