IT Support Engineer | 40HRS

IT Support Engineer

Work Location: New York City, New York

Job type: Contractor

Posted: 11-05-2024

Salary: 35 - 50 USD / Hourly

Email: job@40hrs.us

Job Responsibilities

Backup, Recovery, and Disaster Recovery:

  • Develop and maintain backup strategies, including regular testing of recovery processes.
  • Implement disaster recovery plans (DRP) and business continuity solutions

Security & Compliance:

  • Implement IT security measures in accordance with industry standards (e.g., ISO 27001, NIST).
  • Conduct regular vulnerability assessments and security audits.
  • Ensure compliance with data privacy and protection regulations (GDPR, HIPAA, etc.

IT Operations & Support:

  • Provide Level 2/3 & On-site support to resolve user issues and escalate complex problems.
  • Document systems, procedures, and best practices for operation and troubleshooting.

Collaboration & Vendor Management:

  • Work with cross-functional teams to align IT infrastructure with business goals.
  • Collaborate with vendors for procurement and support of IT hardware/software.
  • Manage relationships with external service providers and cloud vendors.

Job Requirements

  • Minimum 3 years related experience.
  • Bachelor’s degree in IT or computer science.
  • Proven experience in designing, implementing, and maintaining IT Infrastructure.
  • Experienced in implementing network security protocols including firewalls and IDS.
  • Knowledge of web services, API, and IP-based protocols.
  • Ability to troubleshoot complex hardware and software issues.
  • Excellent written and verbal communication skills.
  • Ability to think critically.

 

EEOC:

40HRS Staffing is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: 40HRS Staffing is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at 40HRS Staffing are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. 40HRS Staffing will not tolerate discrimination or harassment based on these characteristics.

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