Order Processing/ Fulfillment Specialist

Order Processing/ Fulfillment Specialist

Work Location: California

Job type: Full-Time

Posted: 12-11-2018

Salary: Negotiate

Email: job@40hrs.us

Job Description

See J.R

Job Responsibilities

• Manage customer order processing to fulfill purchases

• CRA issuing and management

• Provide customer invoices and other documentation needed in a sales process

• Maintain and provide weekly Sales and Inventory reports

• Provide weekly sales reports to Tech Data, Sales team, and HQ

• Timely customer communication to monitor order processing flows and collaboratively respond to potential delivery or product availability problems

• Maintain good communications with customers, operations team, 3PL and company’s sales teams, and management

• Work with 3rd party warehouse and company internal logistics to ensure customer’s requirements are met and orders get shipped accordingly

• Work with sales teams on getting and confirming customer’s order forecasts

• Assume customer order fulfillment duties for other channels when needed as a backup to other employees (s)

• Dispute and follow up with customer’s non-compliance charges as needed

• Other assignments as requested by management

Job Requirements

• 2+ years of experience in order fulfillment and inventory control

• Knowledge of EDI and Microsoft Dynamics GP helpful

• Proficient in Microsoft Excel

• Ability to interact with all levels of management internally

• Ability to multi-task and flexibility to work independently or with a team

• Ability to prioritize and perform tasks efficiently under pressure of time constraint and follow-through to completion

• Detail-Oriented with good analytical skills

• Excellent interpersonal, oral and written communication



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