Order Processing/ Fulfillment Specialist
Work Location: fremont, California
Job type: Full-Time
Posted: 09-26-2019
Salary: Negotiate
Email: job@40hrs.us
Job Description
See J.R
Job Responsibilities
• Manage customer order processing to fulfill purchases
• CRA issuing and management
• Provide customer invoices and other documentation needed in a sales process
• Maintain and provide weekly Sales and Inventory reports
• Provide weekly sales reports to Tech Data, Sales team, and HQ
• Timely customer communication to monitor order processing flows and collaboratively respond to potential delivery or product availability problems
• Maintain good communications with customers, operations team, 3PL and company’s sales teams, and management
• Work with 3rd party warehouse and company internal logistics to ensure customer’s requirements are met and orders get shipped accordingly
• Work with sales teams on getting and confirming customer’s order forecasts
• Assume customer order fulfillment duties for other channels when needed as a backup to other employees (s)
• Dispute and follow up with customer’s non-compliance charges as needed
• Other assignments as requested by management
Job Requirements
• 2+ years of experience in order fulfillment and inventory control
• Knowledge of EDI and Microsoft Dynamics GP helpful
• Proficient in Microsoft Excel
• Ability to interact with all levels of management internally
• Ability to multi-task and flexibility to work independently or with a team
• Ability to prioritize and perform tasks efficiently under pressure of time constraint and follow-through to completion
• Detail-Oriented with good analytical skills
• Excellent interpersonal, oral and written communication