Work Location: California
Job type: Full-Time
Under limited supervision, responsible for management and implementation of major customer accounts and programs. Maintain high customer satisfaction levels through heavy customer interaction. Assist Sales in maximizing sales volume and customer market share. Customer Satisfaction and On-time delivery are the cornerstones of this position.
Assist in the order management select customer accounts and programs for the maximization of sales to those accounts.
Reviews customer order backlog with respects to manufacturing availability. Expedites production and purchasing to ensure customer delivery requirements are met. Answers and responds to customer calls for selected accounts.
Implement customer-specific programs for the smooth introduction of new services for the maximization of customer satisfaction
Accountable for the quoting, order generation, and relationships for a pre-defined customer account list
Work proactively to anticipate and resolve project issues (internal and external) and escalate when appropriate
Identify methods for improving the new product introduction process and drive implementation of these improvements.
: College degree preferred, but not mandatory. Minimum of five year experience in contract manufacturing sales to OEM customers with a thorough knowledge of business proactive, procedures and processes. Excellent communication skills (verbal and written). High level of professionalism, dependability, energy and motivation. Ability to assess and resolve situational problems in a timely manner. Ability to manage multiple issues at one time. Excellent organizational skills and attention to details and accuracy. PC skills in WORD and EXCEL. Experience with MRP systems mandatory.