Program Manager | 40HRS

Program Manager

Work Location: Fremont, California 94539

Job type: Full-Time

Posted: 10-03-2023

Salary: $115k - $125k USD / Annually


Job Responsibilities

    Lead the Customer Focus Team to deliver exceptional levels of customer service and satisfaction, fostering engagement and accountability among team members.

    Champion continuous improvement and lean activities, driving excellence in our programs and services.

    Collaborate with the team to present issues and provide viable alternatives to the customer.

    Ensure accurate interpretation and execution of contractual requirements by the CFT.

    Oversee Tactical Customer Support, working with the CFT to align customer demand with capabilities.

    Conduct effective kick-offs and Manufacturing Readiness Reviews to ensure seamless project execution.

    Demonstrate a strong understanding of the program's financial metrics.

    Implement Product Change Notices (PCN's) effectively, ensuring appropriate pricing.

    Escalate issues as needed through internal site management and executive teams.

    Stay updated on the customer's life cycle plan for assemblies and product lines.

    Coordinate timely execution of quotes for existing customers.

    Maintain and nurture the customer relationship with an advocacy attitude and dedication to excellence.

    Provide timely responses to customer requests, offering clear answers and commitments.

    Facilitate and support Quarterly Business Reviews, driving closure on subsequent actions.

    Coordinate customer site visits as required.

    Occasional travel may be necessary to meet business needs (approximately 25% of the time).

    Additional duties as assigned by management.


Job Requirements

    Bachelor's degree or higher is required for this position.

    Minimum of 10 years of relevant experience, with a strong track record of success. Equivalent industry experience is highly desirable.

    Project management methodologies and technical expertise in electronics manufacturing are preferred.

    Strong communication, negotiation, and problem-solving skills are essential for success in this role.



Just fill out the short form below. Thank you!

(3MB upload size limit)

Refer friend

Please fill all field in below refer to friend