RMA Shipping / Receiving Clerk | 40HRS

RMA Shipping / Receiving Clerk

Work Location: San Jose, California 95131

Job type: Full-Time

Posted: 09-24-2024

Salary: $22 - $24 USD / Hourly

Email: dtran@40hrs.us

Job Responsibilities

Includes the following essential duties and responsibilities (other duties may also be assigned) :

Receive incoming RMA packages login and open RMA packages to perform physical and visual inspection

Review and ensure product information matches with RMA receiving documentation

Communicate with customer service team on any receiving issues and / or discrepancies

Consolidate pending parts for repair charges and notify customer service team

Follow up on pending RMA cases for completion, prioritize the tasks based on its urgency

Handle shipping process for RMA packages with FedEx, UPS, trucking

Organize and maintain cleanliness at receiving dock and warehouse

Handle the internal product transfer shipments between each logistics

Work on repaired and replacement parts packaging for shipment back to customer

Double check onpacking and shipping documents

Daily packing reports and will call handling

Job Requirements

Minimum of 5 year of warehouse / inventory experience preferred

Excellent interpersonal communications and organization skills, ability to multi-task while making effective decisions

Attention to details and strong organizational skill

Independent person and have ability to complete tasks with minimal supervision

Must be a team player

Proficient with MS office is required

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :

Standing, walking, sitting, talking / listening, crouching or crawling, reaching with hands and arms

Lift, carry, push and pull in excess of 25 pounds

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