RMA Shipping / Receiving Clerk
Work Location: San Jose, California 95131
Job type: Full-Time
Posted: 09-24-2024
Salary: $22 - $24 USD / Hourly
Email: dtran@40hrs.us
Job Responsibilities
Includes the following essential duties and responsibilities (other duties may also be assigned) :
Receive incoming RMA packages login and open RMA packages to perform physical and visual inspection
Review and ensure product information matches with RMA receiving documentation
Communicate with customer service team on any receiving issues and / or discrepancies
Consolidate pending parts for repair charges and notify customer service team
Follow up on pending RMA cases for completion, prioritize the tasks based on its urgency
Handle shipping process for RMA packages with FedEx, UPS, trucking
Organize and maintain cleanliness at receiving dock and warehouse
Handle the internal product transfer shipments between each logistics
Work on repaired and replacement parts packaging for shipment back to customer
Double check onpacking and shipping documents
Daily packing reports and will call handling
Job Requirements
Minimum of 5 year of warehouse / inventory experience preferred
Excellent interpersonal communications and organization skills, ability to multi-task while making effective decisions
Attention to details and strong organizational skill
Independent person and have ability to complete tasks with minimal supervision
Must be a team player
Proficient with MS office is required
Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :
Standing, walking, sitting, talking / listening, crouching or crawling, reaching with hands and arms
Lift, carry, push and pull in excess of 25 pounds
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