Service Project Engineer
Work Location: California
Job type: Full-Time
Responsibility and duty covers job function for service project and logistics support.
Support service manager on 1st article jobs to identify needs for key account and key project service set up, implement include project procedure, process, team training, flow chart, and SLA, project evaluation, adjustment and NPI transfer.
Generate RMA operation report, including KPI report, KA or key project monthly report, include problem category, failure rate calculation.
Ability to support service logistics support to ensure backend service operations to success.